Our customers are frequently impressed with our support service:
Customers benefit from our support service being:
Unrestricted: Unlimited case numbers.
Accessible: get direct access to highly qualified expert application engineers with extensive and unmatched Arm support experience, based in all the main global Arm design centers.
Comprehensive: available for all products and all design stages.
Responsive: round the clock global support with timely updates throughout the case through to resolution.
Flexible: multiple engagement methods through secure online case submission, management tool and emails – keep track of work on your support cases 24/5.
Progressive: customer suggestions for improvements fed back into product development.
Highly rated by customers: consistently high customer satisfaction score (87%-92%).
More resources: access to premium Knowledge Base of known issues and solutions.
Request support from our support team or view our tool documentation:
Tool supported platforms
See the platforms and operating systems each of our tools support: