Our customers are frequently impressed with our support service:
Customers benefit from our support service being:
Unrestricted: Unlimited case numbers.
Accessible: Get direct access to highly qualified expert application engineers with extensive and unmatched Arm support experience, based in all the main global Arm design centers.
Comprehensive: Available for all products and all design stages.
Responsive: Round the clock global support with timely updates throughout the case through to resolution.
Flexible: Multiple engagement methods through secure online case submission, management tool and emails – keep track of work on your support cases 24/5.
Progressive: Customer suggestions for improvements fed back into product development.
Highly rated by customers: Consistently high customer satisfaction score (87%-92%).
More resources: Access to premium Knowledge Base of known issues and solutions.
Request support from our support team or view our tool documentation: