Troubleshooting

Error codes and corrective actions

Arm documentation describes what various licensing error codes mean, and the corrective actions to take to resolve the issue.

Find the guidance appropriate for your tool from the list below:

To learn more about how Arm Licence Server serves Arm Allinea Studio licenses, see the Arm Licence Server User Guide.

Report an error

To report an error with Arm Compiler for Linux, contact Arm Support, and include a detailed explanation of the issue. Also include the following information with your report to assist the support team with their investigation:

• A copy of the license file you are using or the license ID that Arm supplied to you.
• Details of the license types you are using (floating server license, or named user license).
• MAC address of the machine on which the license is installed.
• Any error codes or messages you have experienced.

Related information

• Arm Allinea Studio licensing
  

• Add a named user license for Arm Allinea Studio
  

• Set up a floating license for Arm Allinea Studio
  

• Change the license file location