Our business model is an alternative to the approach currently implemented by the few remaining distributor players. We believe that being supplier, and customer-centric helps us drive priorities, that depth of supplier knowledge yields customer confidence, and that a premier customer service experience fosters supplier and distributor loyalty.
The Phoenics model is focused on growing a supplier ecosystem that:
- Has a limited number of synergistic, complimentary solutions
- Offers technical expertise to guide customer development and design-in
- Maintains an easy-to-work-with inside sales, operations and e-commerce team
This allows us to provide a premier customer service experience by stocking and inventorying products to ensure seamless transition from samples through production.
At Phoenics, efficiency is critical. By working closely with our customer base to understand their forecasted needs, we implement a bonded inventory system allowing low-cost logistical support. Further, by limiting the number of suppliers in our ecosystem, we foster a better understanding of our manufacturer’s products. We can then distribute and represent our manufacturers with a high level of understanding.